Plovdic - City Concierge Chatbot

Responsible organisation: UMNI (Governmental)

City Concierge is an AI-powered city chatbot like a virtual Tourist Office in the mobile. It is there for the visitors 24/7 in Messenger and provides information about the city Point of Interests pf the city. It is possible for tourists and visitors to search information by category and location, or by keyword, or simply ask question about restaurants, entertainment, sightseeing, shopping, transportation and other

Additional information

Source AI Watch - Artificial Intelligence in public services. Overview of the use and impact of AI in public services in the EU
Web site https://umni.bg/en/plovdiv-city-concierge-chatbot/
Start/end date 2021/01/01 -
Still active? Unknown

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