Norway Chatbot - Chatbot for public administrations

Responsible organisation: Boost.ai (Governmental)

Several Norwegian Government Agencies and municipalities use chatbots based on AI technology. Most of them are based on technology from either boost.ai or Kindly. The aim is to create a more efficient public sector with better service for citizens.

Additional information

Source AI Watch - Artificial Intelligence in public services. Overview of the use and impact of AI in public services in the EU
Web site https://www.boost.ai/articles/automation-for-the-people-using-conversational-ai-to-benefit-the-public-sector
Start/end date 2021/01/01 -
Still active? Unknown

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