Chatbot - Security institution information, find the ones entitled to premium reductions

Responsible organisation: Social Insurance Institute of St.Gallen (Governmental)

In the Canton of St. Gallen, a Chatbot has been developed in the social security institution (SVA) organization to provide information for citizens about their services

Additional information

Source AI Watch - Artificial Intelligence in public services. Overview of the use and impact of AI in public services in the EU
Web site https://www.leaderdigital.ch/news/sva-will-chatbot-angebot-ausbauen-2718.html
Start/end date 2021/01/01 -
Still active? Unknown

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