Hope - Chatbot informing work of the Civil Protection Staff

Responsible organisation: Vinkovci munipality (Governmental)

The Chatbot Hope is used in the City of Vinkovci to inform citizens about the work of the Civil Protection Staff. The chatbot was created pro bono by the Slavonian company Hero Factory, which recently created a similar program for the Croatian Institute of Public Health. The Chatbot can answer questions related to coronavirus, the Civil Protection Staff, e-passes and check for symptons of the virus.

Additional information

Source	AI Watch - Artificial Intelligence in public services. Overview of the use and impact of AI in public services in the EU
Web site	https://www.themayor.eu/en/a/view/coronavirus-chatbot-educates-the-citizens-of-vinkovci-4796
Start/end date	2021/01/01 -
Still active?	Unknown

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