OTT - Predicting employment pathways

The Estonian Unemployment Insurance Fund uses profiling to identify the position that suits a job seeker the most. Based on machine-learning software, the solution assists people by suggesting job positions according to their qualifications. The application (OTT) provides job seekers with better and more accurate suggestions on where they could work and offers customized recommendations on re-education and reskilling. OTT is a tool used by civil servants to improve the understanding of the clients’ needs. It is an AI system that employs more than 100 000 client records to estimate the probabilities of different employment pathways, systematizes clients to provide support where it is most needed, and distributes the workload between civil servants. An early version of the project aimed to estimate the probability of becoming long-term unemployed, but this was difficult and not useful. Now, the system finds the probability of finding a new job and is regarded as much more useful. The AI has been created in collaboration with Citis, Nortal and Resta.