AI-X | Aria - Chatbot answering retired people

Aria - Chatbot answering retired people

Responsible organisation: National Old Age Insurance Fund (Cnav) (Governmental)

National Old Age Insurance Fund (Cnav) is working with "Aria", a chatbot for aswering requests made by retirees, . This chatbot can tell you the amount of income you have declared to the tax authorities, the calendar of next payments, what the direct debit will consist of, etc. , "Aria will be able to speak, will respond to non-retirees and will be able to tackle a larger number of subjects".

Additional information

Source	AI Watch - Artificial Intelligence in public services. Overview of the use and impact of AI in public services in the EU
Web site	https://www.lassuranceretraite.fr/portail-info/sites/pub/hors-menu/actualites-nationales/retraite/2018/page-9.html
Start/end date	2021/01/01 -
Still active?	Unknown

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