The Dublin Beat - Citizen opinion analysis

The Dublin Beat analyses citizen opinions in the Dublin Region for an overview of their most pressing concerns. Each month public tweets are collated by the AItext analytics platform Citibeats, whose artificial intelligence algorithms have been trained for understanding opinions in the local context of Dublin. This can assist local authorities to better understand how local people feel about civic issues. The resulting analysis based on the gathered online data is presented via visual dashboards and through monthly reports provided online. The different reports give an overview of key issues such as how people feel about environmental issues, cultural events or city region developments expressed on the online media. The Dublin Beat can help local authorities to better understand how citizens feel about key issues and ensure that civic efforts and policy reflect the needs of communities. But of course, it is important to note that these insights are indicative only of the sentiments expressed by a cohort of citizens who use social media. Local authorities employ other methods to ensure truly inclusive citizen engagement.