SUVE - Chatbot for questions about emergency situations

Responsible organisation: Unknown (Governmental)

The websites of several Estonian government agencies use Suve, an automated chatbot which provides answers to frequently asked questions about the emergency situation and the coronavirus. The chatbot provides answers to questions in Estonian and English and uses information from the official sources of government agencies. The development of the Chatbot is the result of a hackathon which was organized in the early weeks of the COVID-19 outbreaks in Europe. Together with the Estonian start-up community, Suve was developed in rapid fashion. By using official information from government agencies, the role of Chatbot is to provide trustworthy information regarding the coronavirus and emergency situation in Estonia and to tackle misinformation. https://www.valitsus.ee/en/news/chatbot-will-help-you-find-answers-your-questions-about-crisis

Additional information

Source	AI Watch - Artificial Intelligence in public services. Overview of the use and impact of AI in public services in the EU
Web site	https://eebot.ee/
Start/end date	2021/01/01 -
Still active?	Unknown

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